State Farm® Insurance Agent Stephanie Kerr Ramirez

"This agent will harass you and call at all times of the day. I’ve turned down her offer and she will keep calling from different 512 numbers, multiple text messages, and emailing over and over. I told her if she contacted me again I would leave a Google review and still got a reply from her. Would not recommend State Farm based on this agent. Progressive is a superior company and more respectful customer service."

"My dad and I ,had a great experience getting his insurance through Laura Conkey at State Farm. She was very helpful, professional, and took the time to explain everything and answer all his questions. She made the whole process easy and stress-free, and I really appreciate her great customer service. I definitely recommend Laura to anyone looking for insurance!"

"I couldn't be happier with my experience working with Laura Conkey. She's incredibly responsive and always makes time to answer my questions, no matter how small. What really sets her apart is that she truly listens, she takes the time to understand my specific needs before making any recommendations, and her advice has always been spot-on. On top of all that, she has a fantastic sense of humor that makes every interaction genuinely enjoyable, not just transactional. It's rare to find someone who combines expertise with such a personable touch. Highly recommend if you're looking for an agent who actually cares about getting you the right coverage!"

"Stephanie and her team are amazing! Coreena assisted me with my quote and she was very pleasant to talk to. She answered all my questions and was just so friendly and kind!"

"Laurie is an amazing person. Very helpful. Paying attention to her information she has saves me a great deal of money. I do not know how I made it without her guidance.
Thank you, Laurie. You are definitely on my Christmas card list. Cheers"

"Laura helped us tremendously by returning to State Farm with an outstanding rate for all of our vehicles! Professional customer service at its finest! Will definitely recommend!"

"Laura really helped me out with great customer service and really breaking everything down to me and someone who is new to all this very affordable prices very affordable deals"

"I had just a pleasant experience setting up my auto insurance with Laura. Laura was so sweet and patient with me. She answered all of my questions with just kindness and also checked in on certain things in happening in my life. You can tell that she truly cares about her customers. It is such a pleasure having Laura as my insurance agent."

"My agent Laura Conkey was responsive, professional, and took time to explain my options clearly. I appreciated the follow-up and support throughout the process."

"Stephanie was amazing and extremely helpful"

"Thank you, Laura, for showing us how to bundle and save. Your knowledge and expertise are truly appreciated!"

"Hi my brother recommended I try this place to get a quote. I talked with Laura who gave me great information to make an informative decision about what I need for my insurance needs. Thank you again Laura"

"I had the opportunity to work with Laura, and she is truly a wealth of knowledge. She went above and beyond to help me, and I couldn’t be more grateful. I highly recommend reaching out to this agency for professional, reliable assistance."

"The ladies is this office are so tremendously helpful, knowledgeable and just plain lovely! Thank you Stephanie for all these great neighbors doing a fantastic job at making insurance reviews fun and educating!"

"Great customer service! Helped me for all my insurance needs!"

"My agent Laura is the best!!! She got me insurance with no questions asked. Ask for Laura she’s your go to for insurance!!!"

"Laura is the best! Very professional!"

"Laura did a excellent job! She welcomed me with a smile. Very patient and answered all my questions Great customer service !"

"I have worked with Lisa Salazar for several years & she has been absolutely amazing to work with! She consistently goes above and beyond for my clients when quoting and servicing their insurance needs. Her professionalism, responsiveness, and dedication to finding the best coverage at the best value truly set her apart. She makes the process smooth and stress-free for both home and auto insurance. I highly recommend Lisa to anyone looking for a knowledgeable and dependable insurance agent. She always delivers exceptional service!"

"Five stars is not even enough for what (cornia) did for me thank you so much you had so much patience with my questions helping set up State farm app I really appreciate it and State farm is blessed to have an employee like you keep up the good work. God bless and always be safe"

"We worked with Lisa Salazar and Stephanie. They were both an absolute pleasure to work with. They are easy to get a hold of and very responsive to emails. Thank you ladies for all your help!"

"I was helped by Lisa Salazar and she was hands down the best person I could have found for the job. Thank you to this wonderful person for getting me back on the road at an affordable price."

"Would like to really thank Coreena for her outstanding customer service and support thanks again Coreena appreciate for all your help"

"Working with this office has been a real pleasure so far.
We are excited about our move to Texas and Lisa has made the process with State Farm a breeze. She has a wonderful personality, is highly informative, and wonderfully professional. I look forward to finally meeting her and the rest of the staff in person."

"UPDATE:

I recently requested a cancellation of my policy I purchased in 2023 after discovering that the information I was given at the time of sale was completely inaccurate. I was told by the agent who sold me the policy that I would receive the $500,000 payout if I lived through the 20‑year term. That statement is false, and it directly influenced my decision to purchase the policy.

When Stephanie reached out via phone call for clarification this morning, I expected honesty, accountability, and a willingness to correct the situation. Instead, I received a passive aggressive phone call from who repeatedly said she was “sorry I feel that way” rather than acknowledging that one of her agents misrepresented the policy. At no point did she take responsibility for the misinformation I was given, even though misrepresenting policy benefits is prohibited under state insurance regulations.

Consumers come to insurance agents trusting that they have our best interests in mind and that they will explain policies accurately. We rely on their expertise to make long term financial decisions. Instead, I spent years paying into a policy based on information that was not true. The dismissive response I received made it clear that this office is more concerned with commission and protecting themselves than with transparency or client trust.

I am sharing my experience so others are aware and can make informed decisions before working with this location.

2023 review:
Laura has gone above and beyond resolving any issues I have encountered! She really breaks everything in my policy down for me until I fully understand and have no questions. I definitely plan on staying with State Farm because of Laura’s customer service skills are unmatched."